My Blog

Incomplete on Purpose: Nothing Said, Everything Implied!

I think we are all experiencing a quirk of modern advertising and communications that is spreading like an epidemic. This existence is not random as advertisers and influencers are smart, primed, and devious. This pattern I am writing about in this blog shows up in traditional media, political ads, leadership messaging, online marketing, social media, […]

Stakeholders Want to Be Heard, Include Them in Discovery

There’s a critical phase in every project that often determines whether things will move forward with clarity or slowly unravel into rework and frustration. It happens before timelines are committed, before designs take shape, and well before development begins. That phase is discovery. And in my experience, one of the most overlooked truths during this […]

Eliminating Coaster Confusion (Part 2)

For years, Six Flags hasn’t just leaned on DC Comics… it’s also leaned heavily on another crutch that’s far less defensible: Reusing the exact same coaster names across multiple parks within their chain. On paper, this might seem harmless as names like the following sound strong, are marketable, and easy to remember: They’re bold! They’re […]