Resume | Applications and Tools | Hot Points

Skills & Tools

Updated: October 16, 2025, for content assurance

Programs & Projects
Business Continuity Access (BCA)
Disaster Recovery & Failover
SecureAUTH, Authenticator, & Okta
SAML 2.0 Single Sign-on (SSO)
ADFS Integrations
EDI & Web-service Integrations (API)
Multi-factor Auth (MFA)
End User Devices (EUD)
Technical Dress Rehearsal (TDR)
OneDrive Migration
Search Engine Optimization (SEO)
Search Marketing (SEM and PPC)
Continuity of Operations Plans (COOP)
Exchange Online Email Migration
Productivity
Microsoft Teams and SharePoint
Microsoft Word and Excel
Microsoft PowerPoint & Visio
Microsoft Outlook and Access
Google Apps and GSuite
Google Docs, Sheets, Slides, & Gmail
CRM, ERP, eCommerce, & CMS
Workday AirWatch & JAMF
WordPress CMS & Magento 1 & 2
Active Directory & AAD
LastPass & KeePass
InterWeave & Vurbis Punchout
Graphic Design
Photoshop & Illustrator
InDesign & Acrobat Professional
Core Methodologies
Agile & Scrum Methodologies
Waterfall & Hybrid Methodologies
Burn Rate Chart (burn up & burn down)
Risk Analysis & Mitigation
Requirements Distillation
Stakeholder Management (SM)
Resource Allocation (RA)
Change Management (CM)
Configuration Management (CfM)
Quality Management (QM)
Software Development Life Cycle SDLC
Vendor Relationship Management SRM
Customer Relationship Mngnt (CRM)
Earned Value Analysis
Retrospectives & Backlog Refinement
Mobile Device Management (MDM)
Cloud Infrastructure Migrations
CDN (Content Delivery Network)
MS .NET SQL Software Development
Drupal 5, 6, & 7 CMS Framework
Microsoft Licensing & Audits
Product Information Management PIM
Software Application Training
Project & ITIL Apps
Ivanti Service Management
Atlassian Jira & Confluence
Microsoft Project for the Web (P4W)
Microsoft Planner & Tasks
Microsoft Project Professional
NetSuite Salesforce & Slack
Microsoft Dynamics365

Leave a Reply